Politique de confidentialité

Effective Date : September 1, 2021

Wellness Extract, a brand name of U.V.International Inc, has a well-defined privacy policy to protect your personal information. We know how important your privacy is to you and we are committed to protecting your privacy rights. If you have questions or complaints regarding our privacy policy or practices, please contact us by phone on +1 778-786-1610, or drop us an email on info@wellnessextract.com.

The following discloses the information gathering and dissemination practices by Wellness Extract Products Limited for this Web site: (https://www.wellnessextract.com)

This Privacy Policy describes the types of personal information we collect about individuals through our website and mobile apps (collectively, the “Services”), how we may use the information, with whom we may share it, and the choices available regarding our use of the information. The Privacy Policy also describes the measures we take to safeguard the personal information, how long we retain it and how individuals can contact us about our privacy practices and to exercise their rights. Information We Obtain In connection with your use of the Services, you may provide personal information to us in various ways. The types of personal information we obtain include:

• Personal Information and how we use it

To register for an account, we will ask for your name and email address. When you make a purchase from our website we will collect the following additional personal information: Your postal address information and credit card details. Optionally we may collect your phone number(s).
When subscribing to one of our mailing lists we will collect your name and your email address If you only subscribe to our newsletter, we will only use your information to send you newsletters. No other promotional material will be sent to you based on your newsletter subscription.

When you provide us with personal information, we will use it to process and ship your order, or alternately to send you newsletter(s) to which you subscribe. The information you provide to us will also enable you to use services we may provide through our website, including enabling you to join our Affiliate program, and allow us to process any transactions you initiate.

When you provide us with personal information, this provides us with permission to use that information solely to provide the products and services that you have requested or purchased from us.It will also help us communicate with you, based on your preferences, our latest news or special offers that might provide you with added value.

We do not disclose personal information to any third party apart from those directly involved in the shipping of your order. We use a third party to send our email newsletters and only provide them with your name and your email address. No other personal details are shared with this party. We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not share, sell or rent your personal information to third parties.

• Access to personal information

If your personal information changes, or if you no longer desire our service, you may correct, update or delete/deactivate your account by making the change on your 'My Account' page or by emailing our Customer Support at customercare@wellnessextract.com or using our Contact Form. We aim to respond to your request to update your personal information within three business days.

We will retain your information for as long as your account is active or as needed to provide you with service. If you have previously purchased a product from Wellness Extract, we will retain your information as necessary to comply with our legal obligations, and resolve any disputes that may arise and provide you with service.

• Service providers

We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.

We use other third parties such as shipping companies to fulfill orders, a credit card processor to bill you for goods and services, and an email service provider to send out email newsletters and promotions on our behalf. We also use a Live Chat system to assist you if you have questions while using our site(s) or inquiring about an order.

When you make a purchase from a Wellness Extract site, subscribe to a newsletter or use the Live Chat system, we will share your personal information only as necessary for the third party to provide that service.

• Automated Data collection

As is true of most websites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole.

• COOKIES & OTHER TRACKING TECHNOLOGIES

A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personal information you submit while on our site. We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's "help".

We set a persistent cookie to store your password, so you don't have to enter it every time you login. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site.The Persistent cookie is also used to identify how you arrived at our website. This is because we have a network of affiliates and we rely on cookies to ensure that affiliates are given credit for visitors when applicable. This information is not made part of any file. We do not compile any profile of visitors to our website.

If you reject cookies, the site should still function correctly, but you may have problems with adding multiple products to our shopping cart or be able to log into your account.
Technologies such as: cookies, beacons, tags and scripts are useful for analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

We use Local Storage Objects (LSOs) such as HTML5 to store content information and preferences. Third parties with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity use LSOs such as HTML 5 to collect and store information. Various browsers may offer their own management tools for removing HTML5 LSOs.

• Links to other sites

This Website contains links to other sites that are not owned or controlled by Wellness Extract. Please be aware that we, Wellness Extract, are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every website that collects personal information. This privacy statement applies only to information collected by this Web site.

• Customer Testimonials and Product Reviews

We post customer testimonials and reviews on our web site which may contain personal information. We do obtain the customer's consent prior to posting the testimonial or review to post their first name and first letter of their last name along with their testimonial or review. If you would like to request to have your testimonial or review removed you may contact us by using our contact form or drop an email at: CUSTOMER CARE

• Blogs and Public Forums

Our Website offers publicly accessible blogs where visitors may place comments. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog comments history, contact us at customercare@wellnessextract.com.

• Social Media

Our Website includes Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

• Newsletter

When you register for our newsletter we require only your email address. This detail is never released to any third party other than as outlined in this privacy policy. If your email 'bounces' or is 'full' we automatically delete your subscription. Deleted subscriptions are erased from our database. Subscribers can opt out of their subscription at any time by following the unsubscribe instructions included in each email they receive, and their requests are always honored promptly. Information collected for the Newsletter is used to send newsletters only and no other promotional material will be sent based on your subscription.

• Text Marketing and notifications

By entering your phone number in the checkout and initializing a purchase, subscribing via our subscription form, or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. Text marketing messages will not exceed 6 per month. You acknowledge that consent is not a condition for any purchase.

If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests will not be accounted for as a reasonable means of opting out. Message and data rates may apply.

For any questions please text HELP to the number you received the messages from. You can also contact us for more information. If you wish to opt-out please follow the procedures above.

• Wellness Extract Affiliate Program

When you register for our Loyalty/Membership Program you will be automatically signed up for a newsletter with special Loyalty/Membership Program offers, discounts and information. For this we only require your email address. This detail is never released to any third party other than as outlined in this privacy policy. If your email 'bounces' or is 'full' we automatically delete your subscription. Deleted subscriptions are erased from our database for up to four years. Loyalty/Membership Program subscribers can opt out of their subscription at any time by following the unsubscribe instructions included in each email they receive, and their requests are always honored promptly.

• Service Related announcements

We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.

• Legal Disclaimer

We reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, bankruptcy proceedings or legal process served on our Web site or to any other third party with your prior consent to do so.

• Business Transactions

In the event Wellness Extract goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personal information will likely be among the assets transferred. You will be notified via email or prominent notice on our Web site for 30 days of any such change in ownership or control of your personal information as well as any choices you may have regarding your personal information.

• Paypal

When using PayPal, we do not store PayPal credentials. However, customers who wish to pay for their orders using PayPal are still required to enter their delivery address and contact information in order for us to process the purchase.

• Stripe

U V International Traders Inc. and its subsidiaries (collectively, “U V International Traders Inc”) uses Stripe to process payments for some of our existing customers and provide billing information to these customers.
The responsible entity is:
Stripe, Inc
185 Berry Street,
Suite 550,
San Francisco, CA 94107

For those existing customers who are billed with Stripe or Recurly, the following data is sent, and stored by Stripe:

If you purchase from U V International Traders Inc, using Stripe as a payment method , the following data will be sent to Stripe, and saved by them:
Your name and email address
Details of your payment method (credit card number, expiry date, CVC)
Your IP address, and the time and date of your transaction
If you wish to avoid sending your data to Stripe, you can do so by not signing up or using Stripe for the payment . If you do so however, your ability to use some of our application’s functions could be severely reduced.
You may find further information about Stripe’s data processing and data protection here:
Privacy Policy - United States

Security

This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.

Changes to this privacy policy

We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.